Push Notification Issues

Not receiving push notifications? Here’s how to troubleshoot and fix notification issues.

Troubleshooting Steps

1. Check Device Settings

iOS:

1. Go to Settings > Lead Marketing Strategies
2. Tap Notifications
3. Ensure “Allow Notifications” is ON

Android:

1. Go to Settings > Apps > Lead Marketing Strategies
2. Tap Notifications
3. Ensure notifications are enabled

2. Check App Settings

1. Open the app
2. Go to Settings > Notifications
3. Ensure desired notification types are enabled

3. Check Do Not Disturb

Make sure Do Not Disturb or Focus mode isn’t blocking notifications.

4. Check Battery Optimization (Android)

Some Android phones aggressively optimize battery and block notifications:

1. Go to Settings > Apps > Lead Marketing Strategies > Battery
2. Select “Don’t optimize” or “Unrestricted”

5. Check Background App Refresh (iOS)

1. Go to Settings > General > Background App Refresh
2. Ensure it’s enabled for Lead Marketing Strategies

6. Update the App

Ensure you have the latest version from the App Store or Google Play.

7. Restart Your Device

Sometimes a simple restart fixes notification delivery issues.

Still Not Working?

Try these additional steps:

• Uninstall and reinstall the app
• Log out and log back in
• Contact support for assistance