Understanding invoice statuses helps you know which invoices need attention and track your payment history. Here’s what each status means.
Invoice Status Types
Draft (Gray)
What it means: The invoice has been created but not yet finalized or sent to you.
What to do: No action needed. You’ll be notified when the invoice is ready.
Pending (Yellow)
What it means: The invoice has been issued and is awaiting payment. The due date has not yet passed.
What to do:
- Review the invoice details
- Make payment before the due date
- Contact us if you have questions
Overdue (Red)
What it means: The payment due date has passed and the invoice remains unpaid.
What to do:
- Make payment as soon as possible
- Contact us if you need to discuss payment arrangements
- Check for any late fee notifications
Overdue invoices may result in project work being paused until payment is received. If you’re experiencing difficulties, please contact us to discuss options.
Paid (Green)
What it means: Full payment has been received and processed.
What to do:
- No action needed
- Download the invoice for your records
- Payment receipt is available in the invoice details
Partial (Blue)
What it means: A partial payment has been made, but a balance remains.
What to do:
- View the invoice to see the remaining balance
- Make the remaining payment
- Contact us if the partial payment was for a payment plan
Void (Gray/Strikethrough)
What it means: The invoice has been cancelled and is no longer valid.
What to do: No payment is required. A replacement invoice may be issued if applicable.
Status Change Notifications
You’ll receive notifications when:
- A new invoice is created
- An invoice is about to become due
- An invoice becomes overdue
- Your payment is received
Enable push notifications to receive timely reminders about upcoming due dates and never miss a payment.