Your Client Portal account contains sensitive business information including project details, invoices, and communications. Follow these best practices to keep your account secure.
Security Best Practices
1. Use a Strong, Unique Password
- At least 12 characters recommended
- Mix of uppercase, lowercase, numbers, and symbols
- Different from passwords on other sites
- Change every 3-6 months
2. Keep Your Email Secure
Your email is the key to your account recovery:
- Use a strong password on your email account
- Enable two-factor authentication on your email
- Monitor for suspicious activity
3. Never Share Your Credentials
- Never share your password with anyone
- Our team will never ask for your password
- Each person should have their own account
Lead Marketing Strategies employees will never ask for your password via email, phone, or chat. Any such request is a phishing attempt – do not respond and contact us immediately.
Recognizing Phishing Attempts
Suspicious Emails
- Emails from addresses that look almost right (leadmarketingstrategles.com)
- Urgent requests to “verify your account”
- Links to unfamiliar websites
- Poor grammar or spelling
Fake Login Pages
- Always check the URL is exactly: app.leadmarketingstrategies.com
- Look for the lock icon indicating HTTPS
- Do not click login links from emails – type the URL directly
Logging In Safely
Always make sure you are at app.leadmarketingstrategies.com before entering your password.
Look for the lock icon in your browser address bar.
Avoid logging in on public computers. If you must, always log out when done.
If Your Account is Compromised
- Change your password immediately
- Check your email security – Change your email password too
- Contact us – Call (631) 974-5682 or email support@leadmarketingstrategies.com
- Review account activity – Check for unauthorized changes
Device Security
- Keep software updated: Install security updates promptly
- Use antivirus: Keep antivirus software active
- Lock your screen: Use a screen lock when away
- Secure your network: Use password-protected Wi-Fi
If you frequently access the portal on public Wi-Fi, consider using a VPN to encrypt your connection.
Need Help?
Contact us for security concerns:
- Email: support@leadmarketingstrategies.com
- Phone: (631) 974-5682
- Contact Form: Contact Us