The Lead Marketing Strategies Client Portal is built with modern web technologies to provide the best possible experience. To ensure everything works smoothly, use a supported browser with the right settings.
Supported Browsers
The Client Portal works best with these browsers:
Fully Supported (Recommended)
- Google Chrome – Version 90 or later (recommended)
- Mozilla Firefox – Version 90 or later
- Microsoft Edge – Version 90 or later
- Apple Safari – Version 14 or later
Mobile Browsers
- Safari on iOS – iOS 14 or later
- Chrome on Android – Latest version
- Samsung Internet – Latest version
For the best experience, we recommend using Google Chrome on desktop or the dedicated mobile app on your smartphone.
Not Supported
The following browsers are not supported and may not work correctly:
- Internet Explorer – All versions (discontinued by Microsoft)
- Older browser versions – Browsers more than 2 years old
- Legacy mobile browsers – Stock browsers on older Android devices
Required Browser Settings
JavaScript
JavaScript must be enabled for the portal to function. It’s enabled by default in all modern browsers. If you’ve disabled it:
Chrome:
- Click the three-dot menu > Settings
- Go to Privacy and security > Site settings
- Click JavaScript and ensure it’s allowed
Firefox:
- Type about:config in the address bar
- Search for javascript.enabled
- Ensure it’s set to true
Safari:
- Go to Safari > Preferences
- Click Security tab
- Check “Enable JavaScript”
Cookies
Cookies must be enabled for login and session management:
- Allow cookies from app.leadmarketingstrategies.com
- Third-party cookie blocking is fine – we don’t use tracking cookies
Pop-ups
Some features like payment processing may open in new windows. Allow pop-ups from our domain if prompted.
Only allow pop-ups specifically for app.leadmarketingstrategies.com. Never allow all pop-ups globally as this can expose you to unwanted content.
Checking Your Browser Version
To find your browser version:
Chrome: Menu > Help > About Google Chrome
Firefox: Menu > Help > About Firefox
Edge: Menu > Help and feedback > About Microsoft Edge
Safari: Safari menu > About Safari
Updating Your Browser
Most browsers update automatically. To manually check for updates:
Access your browser’s menu (usually three dots or lines in the corner).
Look for “Help” > “About” or “Settings” > “About” depending on your browser.
If an update is available, click “Update” or “Restart to update”. Your browser will update and reopen.
Optimal Display Settings
For the best visual experience:
- Screen Resolution: 1280×720 pixels or higher
- Zoom Level: 100% (default) – use Ctrl+0 or Cmd+0 to reset
- Text Size: Default browser settings
Troubleshooting Browser Issues
Portal Not Loading
- Try refreshing the page (Ctrl+R or Cmd+R)
- Clear your browser cache
- Try a different browser
- Check your internet connection
Features Not Working
- Ensure JavaScript is enabled
- Disable browser extensions temporarily
- Try incognito/private mode
- Update your browser to the latest version
Display Issues
- Reset zoom to 100%
- Clear browser cache
- Try a different browser
- Check your display scaling settings
Clearing Browser Cache
If you experience issues, clearing your cache often helps:
Chrome: Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
Firefox: Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
Safari: Safari > Clear History
Edge: Ctrl+Shift+Delete (Windows)
You’ll need to log in again after clearing your cache as your session data will be removed.
Need Help?
If you continue to experience browser issues:
- Email: support@leadmarketingstrategies.com
- Phone: (631) 974-5682
- Contact Form: Contact Us
Please include your browser name and version when contacting support.